We take pride in ensuring you get the best quality from our product. Should you experience a sudden change of thought from your purchase, follow through our Exchange Policy options accordingly :

 

1. Exchange can be done at Batik KT Office.

 

Address : Lot 3678, Taman Sri Intan, Jalan Sultan Omar, 20300 Kuala Terengganu, Terengganu Darul Iman.

 

Operation Hours :
Weekdays : (10.00am - 6.00pm)
Weekend : (10.00am - 6.00pm)

2. Exchange can be done via Postage.

 

Kindly read through thoroughly our terms and conditions before proceeding with the Return and Exchange request.

 

1. Cash refund is strictly not available.

2. Item(s) must be exchanged or returned within 7 (seven) working days from date of received enclosed with (i) original receipt, (ii) attached original tags and (iii) any related accessories included.
3. Item(s) must be exchanged or returned in original condition – unworn, unwashed and with original attached tags. Request will NOT be accepted if these conditions are not fulfilled.
4. All requests of exchange or return are subject to stocks availability.
5. Sampin KT does not serve Reservation basis.
6. Applicable for purchases made in Malaysia and Overseas.
7. Customers must bear the postage fees.
8. Sampin KT reserves the right to refuse your request if any of the above is not followed and fulfilled.